The Area
Business-to-Business (B2B) Software
CustomerWith a revenue of about USD 1 billion M/s Wipro is one of the leading corporate houses in India with diversified business interests such as Information Technology, Fluid Power Systems, Medical Equipment, Consumer Products, etc. Their services include both hardware and software sales. The hardware sales were primarily done through the conventional route - through Sales Agents and direct selling.
To cut down the cost of sales, it was decided to web-enable the key functional areas of sales and marketing. Thus www.01markets.com was developed.
This is a typical B2B service and the site is online from August 2000. The Portal has mainly four modules, viz; Purchase, Order Processing, Contents, Auctions and Services.
The software runs on the following platforms:
Hardware Platform:High-End Compaq servers
Software Platform:When the services became online, to meet the demands from the users, a lot of new functions and features had to be developed at short notice and seamlessly integrated into the system without going offline at all.
Hence the real challenge was in continuously upgrading and maintaining the software apart from providing the continuous user support.
To take up the above challenge, Wipro had two options: either to maintain a large software team in-house, or to offload the work to a professional software house, which would successfully meet the demands.
LS Software, has provided a comprehensive solution by offering the following services:
By offloading the software work to LS Software, Wipro has achieved its business objectives at a reduced cost, without any compromise on the ‘timely quality’.
